Privacy Statement
Indus Integrated Bulk Logistics bv, located at Botter 6 (2411 NM, Bodegraven), is responsible for the processing of personal data as outlined in this privacy statement. This statement explains which personal data we collect and use and for what purpose. We recommend that you read this statement carefully.
Contact Details
If you wish to contact us in response to this privacy statement, you can do so using the contact information below:
Botter 6 2411 NM, Bodegraven Phone: +31(0)172 72 71 60 Email: info@indus-bulklogistics.com
Privacy Policy of Indus Integrated Bulk Logistics bv
To carry out our activities, we process personal data. In some cases, we do this in collaboration with third parties.
We consider it very important to handle personal data with care. Therefore, personal data is processed and secured carefully. We comply with the requirements of privacy legislation. This means that we:
clearly state for which purposes we process personal data (via this privacy statement);
limit the collection of personal data to only what is necessary for those purposes;
ask for your explicit consent before processing your personal data where required;
do not share your data with third parties unless necessary to provide the requested service or required by law;
make agreements with third parties to ensure your data is not used for other purposes;
take appropriate security measures to protect your personal data and require the same from parties processing data on our behalf;
respect your right to access, correct, or delete your personal data upon request.
Use of Personal Data
When you use our services and website, you provide certain data to us. This may include personal data. We do not always process all of the data listed below — this depends on which services and functionalities you use.
Personal Data We May Process
Depending on the services and features you use, we may process the following personal data:
First and last name
Email address
Telephone number
Address details
Information entered in open fields (e.g. contact form messages)
IP address
Internet browser and device type
Specifically for the Partner Portal, we may also collect:
Company name
Customer name
Your data may also be submitted by someone else, for example if a customer wishes to send an order to you as a gift. In that case, we only use your name and address to deliver the product.
Purposes
We process the above data for one or more of the following purposes (depending on the services and functionalities you use):
Sending our newsletter and/or promotional materials
To call or email you when necessary to carry out our services
To inform you about changes to our services and products
To deliver goods and services to you
To analyze user behavior on our website for improvement purposes
To comply with legal obligations (e.g. tax records)
Sharing Personal Data with Third Parties
We only share your data with third parties (e.g. payment providers, transport companies) when this is necessary to deliver the products or services you requested.
When we provide your data to third parties, we ensure (via data processing agreements) that your data is not used for other purposes and is deleted when no longer needed.
We do not sell your data to third parties and only provide it when necessary for our agreement with you or to meet legal obligations. With parties that process data on our behalf, we have agreements to ensure your data is handled with the same level of security and confidentiality. Indus Integrated Bulk Logistics bv remains responsible for these processes.
Security and Retention
We take appropriate security measures to limit misuse and unauthorized access to your personal data. For example, access is restricted to necessary personnel, systems are protected, and security is regularly evaluated.
We do not store your data longer than necessary — unless legally required. This means we keep your data only as long as needed to deliver the requested service.
If you believe your data is not secure or there are signs of misuse, please contact us at info@indus-bulklogistics.com.
Our security measures include:
Security software such as antivirus and firewalls
TLS (formerly SSL) — Secure transmission of your data via encrypted connections (indicated by "https" and a padlock in your browser)
Cookies
Indus Integrated Bulk Logistics bv uses functional, analytical, and tracking cookies. A cookie is a small text file stored in your browser when you first visit our website.
We use cookies with purely technical functionality — to ensure the website works properly and remembers your preferences. They also help us optimize the website and understand visitor behavior.
During your first visit, you were informed about these cookies and asked for consent.
You can disable cookies in your browser and delete any previously stored data. Click here for instructions.
Third-party cookies may also be placed, such as by advertisers or social media companies.
Automated Decision-Making
We do not make decisions based solely on automated processing that may have significant consequences for individuals.
Accessing, Correcting, or Deleting Data
You have the right to access, correct, or delete your personal data. You can also withdraw your consent or object to the processing. You may also request data portability (having your data sent to you or another organization in digital form).
Submit your request to info@indus-bulklogistics.com.
To confirm your identity, please include a copy of your ID with your request (obscuring your photo, MRZ, passport number, and citizen service number for privacy). We will respond as soon as possible, and always within four weeks.
Supervisory Authority
If you believe we are not handling your data properly, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Third-Party Websites
This statement does not apply to third-party websites linked from our site. We cannot guarantee these parties handle your data reliably or securely. Always read their privacy policies before using those websites.
Changes to This Privacy Statement
We may update this privacy statement from time to time. Changes will be published on our website. Your data will never be used for other purposes without your consent.
We recommend reviewing this privacy statement regularly to stay informed of any updates.
Effective Date
This (updated) privacy statement is effective as of 01 July 2025.
